The delivery of your package will take 20 to 30 business days if you choose standard shipping
All packages are sent from Mexico (Ciudad Acuña, Coahuila) and sent through the Mexican Postal Service by certified mail.
The packets are sent by the customs when entering the United States and all packages are available for inspection.
Upon delivery of your package you will be asked to sign a registration card orange to confirm delivery. This registration card is returned to the dispatch office in Mexico.
If delivery of your package is treated and are not available for signature must be left a notice from your local post office indicating that you will need to pick up your package at the local post office. Once the delivery is attempted, it is your responsibility to pick up your package. If your package is returned to our offices in Mexico because the delivery is not successful, we only re-send your package if you get in touch with us and if you pay an additional fee of $ 15.00 USD shipping.
Cancellation of orders are not accepted after placing your order due to our policy of shipment the same day. If you want to reject the signature to the delivery of your order, the package will be returned to our offices in Mexico and after receiving your package back in our office will be issued a refund minus initial shipping fee. Please understand that can take 4 to 6 weeks to receive a package back to our offices in shipments.